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Sr. Salesforce Developer

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Technology
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15896 Requisition #
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We are on a mission to help people and communities achieve better health. We believe good health should be easy to access and manage and as a result, are continually seeking innovative and creative ways to meet the needs of our customers by being at the forefront of the evolution of health care. At Florida Blue, we accomplish this by bringing together the brightest minds in health care, technology and innovation to develop teams built around respect, integrity, imagination, courage and excellence.

 

The Florida Blue IT team develops and manages next generation solutions, systems and assets that support this mission. Working in a collaborative, creative and fun environment, we offer technology professionals a wide range of opportunities to utilize and further develop their skills while helping people live healthier lives. 

 
Minimum Job Requirements
  • 7 or more years of IT development/programming/coding professional work experience or equivalent combination of transferrable experience and education.
  • Min. last 4 years of full time hands on experience with custom development on Salesforce platform in Sales or Service cloud
  • Bachelor’s degree in an IT related field or equivalent work experience
  • Strong organizational, analytical/problem solving and interpersonal skills
  • Strong verbal/written communication skills, listening skills, group interaction skills, presentation skills
  • Ability to work on multiple tasks and projects simultaneously, manage tasks independently and take ownership of responsibilities
  • Must demonstrate initiative and effective independent decision-making skills
  • High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
  • Proven leadership abilities including effective knowledge sharing, conflict resolution, facilitation of open discussions, fairness and displaying appropriate levels of assertiveness
 Heavy/thorough technical experience with:
  • Salesforce Service Cloud
  • Data model for Sales/Marketing functions (lead, opportunity, account, contact, activity, product book etc)
  • Salesforce development technologies and tool sets – Visual Force, Force.com, Apex classes, S-Controls, Metadata APIs, SOQL, Workflows, Triggers, Cases, Chat etc
  • Configuration of highly customized security profiles & roles, Sharing Settings, Roles, Public Groups, User Administration
  • Enterprise WSDL
  • Integrations with non-Salesforce applications using enterprise WSDL and custom web services (as service provider and service client)
  • Data loading and data extraction using non-Salesforce ETL tools like Informatica, Boomi
  • Creation, population and synching of Sandboxes as non-production env
  • Full development life cycle – admin, configure, develop including object/field customization, deploy/test in sandbox, deploy/verify in production
  • Application/data integration architecture, tools, technologies – SFTP, Boomi, XML, JSON, SOAP services, REST services
  • Data architecture and databases – data definitions, DB schemas, SQLs, triggers, procedural SQL etc
 
Moderate to heavy technical experience with:
  • Salesforce Service Cloud
  • CTI integration with Five9 or another telephony provider
  • SSO with non-Salesforce applications using SAML2, OAuth
  • Salesforce Lightning UI
  • Salesforce Marketing Cloud
  • Salesforce Community Portal
  • Web development technologies and tool sets – JavaScript, HTML, CSS, XML, JSON
  • Identity and Access Management architecture and technologies 
 
Preferred Criteria
  • Experience using Agile methodology
  • Salesforce.com Certified Developer will be a plus
  • Experience in health insurance industry 
 

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