Business Operations
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The Senior Project Manager plays an integral role in driving business growth and improving profitability by providing exceptional project management. Focuses on delighting the customer by becoming the expert in business processes to manage multiple projects in support of business and operational initiatives as assigned. The Project Manager leads projects by creating scope documents based on approved charters, developing project plans (work breakdown structures), monitoring project status, and identifying dependencies, risks and issues that impact quality, timelines, and cost. This individual works closely with the team and internal stakeholders to communicate critical path items and work toward resolving challenges early to keep programs on schedule and team members accountable thus ensuring success of the project. Tracks key milestones and adjust project plans, budget requests and/or resources to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations. Utilizes analytical and communication skills as well as understanding of the business to document, summarize, and communicate status updates of assigned projects.
Responsible for developing, reviewing, validating and approving multiple project plans which includes translating scope and user requirements to determine appropriate project milestones, deliverables, tasks and subtasks needed to document the detailed project plan (work breakdown structure).
  • 5+ years related work experience or equivalent combination of transferable experience and education
  • Project Manager; Experience in business analysis, or team management with a minimum of 3 years’ experience leading projects
  • Bachelor’s degree or equivalent work experience
  • PMP - Project Mgmt Professional
  • Thorough understanding of the concepts, theories and processes of the Project Management Methodology (PMM) and able to coach others in its use.
  • Applied management practices to include budget, performance management, planning and coaching.
  • Advanced proficiency in strategic planning, risk management and/or change management.
  • Excellent problem solver with high critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
  • Advanced proficiency in the use of labor, cost management and project tracking and management tools such as MS Project.
  • Demonstrated ability to identify, address and resolve complex business issues.
  • Demonstrated negotiation skills, persuading and / or influencing others to change their opinion and / or direction when it is in the best interest of meeting goals.
  • Ability to communicate technical information clearly and articulately.
  • Ability to Lead/Facilitate Core team or Steering meetings to obtain schedule, issues, risk , and dependency updates.
  • Ability to manage tasks independently and take ownership of responsibilities.
  • Excellent PC skills, specifically utilizing the MS Office Suite Products (MS Word, Excel, PowerPoint, Project).
  • Experience with Internet and / or web development processes and protocol.
  • Experience with IT functions.
  • Experience using Agile methodology
Preferred Qualifications:
  • Agile Scrum Master experience
  • Yellow belt on Lean Six Sigma principles

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